Fantastic! Easy to use, great value and excellent customer service
We were taken through our shopping…
We were taken through our shopping experience with time and patience. We learnt far more about the quality of the product than we would have if we'd gone to a jewellery shop, and were very impressed with the honest service and sound advice.
Excellent communication, excellent product
Very responsive; excellent service on the phone. Understood my delivery timescale needs, and were clear on exactly what delivery service they were using, and when it was being dispatched. Product is as ordered, came nicely presented.
My perfect engagement ring!
Always the best quality products, I've bought my engagement and wedding ring from here and I've never seen quality diamonds anywhere else! Very happy.
Couldn't ask for more.
The Diamond Factory was absolutely brilliant the ring is amazing everything they promised they delivered. I would have no problem recommend the Diamond Factory to anyone.
Very easy and simple transaction. I wanted the item quicker than displayed on the website and this was accommodated by DF without fuss, so first rate service.
The item was as described and well liked by the recipient so everyone is happy.
Thanks very much.