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What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

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Diamonds Factory (Neve Jewels IE Ltd)
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A New Beginning - April's Birthstone - Diamond

4th April 2016

by Kannan

A picture of loose diamonds

The sun’s out, the window is open and your winter coat has retired to the wardrobe. April just makes us happy after a long time in the dark. In the birthstone calendar, April is known as the month of the diamond, and having been associated with the light, the diamond as the jewel of spring makes perfect sense. 

If you’re not familiar with the birthstone calendar concept, it’s fairly simple. Just like horoscopes, there’s twelve different gemstones which have been associated with their own months. For example, the December birthstone(s) are all an exquisite, icy blue, which fits the season perfectly. While it might be more fitting for April to have been green for spring, the pure white colour is perhaps more fitting to symbolise a blank slate; a completely new beginning.

Here’s some insights about this month’s very special gemstone : 

1. The light collector

You can definitely notice how the diamond is able to collect and refract light better than any other gemstone. Very clear diamonds that have been excellently cut are extremely noticeable, even all the way on the other side of the room. 

Loose Diamond

2. A blank state

The purest of white reminds of what it feels like to start new all over again. Perhaps because we’re able to visualise what’s happening in our minds. We’ve noticed that when people have a look at diamonds, they really stop to take their time and look carefully, which is no coincidence. 

Loose diamonds with more focus in the middle

3. A piece of history

You’re wearing a piece of history; quite literally. Natural diamonds are thought to be millions of years old. It would be great if we could find out the date of formation, but the paperwork would probably be a nightmare.

A raw diamond in natural formation

4. Invincible 

As nothing can scratch a diamond other than another diamond, people like the idea of wearing them in order to symbolise strength. If only we could make everything out of them, then nothing would break, and insurance companies might have a problem. 

Raw diamonds in the workshop

5. A piece of lightning

It was written in Sanskrit texts that the diamond was a source of great power, believing it to have come down as a piece of lightning. The sharp glint of the diamond is certainly looks like lightning, but luckily for us it’s not physically the case. 

6. Colour carrier

There’s a deep relationship between our minds and colour. Look at how a particular colour affects or reflects your current mood, and you’ll see how much of an integral role colour plays in our lives. If look really carefully at a diamond, you might see small flickers of the colour spectrum, like a rainbow reflected in a prism. 

An emerald shaped diamond held up to the light

7. A new beginning

People often use jewellery to mark new beginnings or to celebrate a particular point in time. We’ve seen that it’s customary with some people to buy their wife a bracelet for their anniversary or a full eternity ring for the birth of a new child.

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